{"id":1997,"date":"2015-10-21T12:34:01","date_gmt":"2015-10-21T10:34:01","guid":{"rendered":"https:\/\/www.residencecapinera.com\/faq\/"},"modified":"2026-06-03T16:09:25","modified_gmt":"2026-06-03T14:09:25","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.residencecapinera.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id='av_section_1' class='avia-section main_color avia-section-large avia-no-border-styling avia-bg-style-scroll  avia-builder-el-0  avia-builder-el-no-sibling   container_wrap sidebar_right' style=' '  ><div class='container' ><main  role=\"main\" itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1997'><div class='entry-content-wrapper clearfix'>\n<div style='padding-bottom:0px; ' class='av-special-heading av-special-heading-h1  blockquote modern-quote modern-centered  avia-builder-el-1  el_before_av_hr  avia-builder-el-first   '><h1 class='av-special-heading-tag '  itemprop=\"headline\"  >FAQ<\/h1><div class='special-heading-border'><div class='special-heading-inner-border' ><\/div><\/div><\/div>\n<div style=' margin-top:5px; margin-bottom:75px;'  class='hr hr-custom hr-center hr-icon-no   avia-builder-el-2  el_after_av_heading  el_before_av_one_third '><span class='hr-inner   inner-border-av-border-fat' style=' width:50px; border-color:#efbb20;' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding first  avia-builder-el-3  el_after_av_hr  el_before_av_one_third  \" style='border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-4  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >What are the check-in and check-out times?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>Normally, check-in time is from 15.00, while check-out is by 10.00<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding   avia-builder-el-5  el_after_av_one_third  el_before_av_one_third  \" style='border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-6  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >Do you have parking available?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>We have a private parking, each apartment has a reserved covered parking space included in the price, for any extra parking spaces the cost is \u20ac 10.00 per day based on availability (reservation recommended).<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1522\" src=\"https:\/\/www.residencecapinera.com\/wp-content\/uploads\/2023\/03\/space.png\" alt=\"\" width=\"10\" height=\"10\" \/><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding   avia-builder-el-7  el_after_av_one_third  el_before_av_one_third  \" style='border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-8  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >Does the building have an elevator?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>Yes, the building is equipped with an elevator that serves all floors, from the ground floor up wards.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding first  avia-builder-el-9  el_after_av_one_third  el_before_av_one_third  column-top-margin\" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-10  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >Do you allow pets?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>No problem for our four-legged friends, always respecting other guests and the environment, any damage will be charged at the list price. We ask that their presence be communicated at the time of booking.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding   avia-builder-el-11  el_after_av_one_third  el_before_av_one_third  column-top-margin\" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-12  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >How does bicycle rental work?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>We have 20 bicycles available, if you want to use them just go to Reception and request the appropriate key, the service is free as long as the key is returned at the end of the tour, alternatively it is possible to reserve one or more bikes at a cost of \u20ac 15.00 per week.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1522\" src=\"https:\/\/www.residencecapinera.com\/wp-content\/uploads\/2023\/03\/space.png\" alt=\"\" width=\"10\" height=\"10\" \/><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding   avia-builder-el-13  el_after_av_one_third  el_before_av_one_third  column-top-margin\" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-14  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >How does the beach service work? Is the beach far from the Residence?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>For each apartment we offer a beach umbrella and two sun loungers in a private area on the beach right in front of the Residence (service guaranteed from 15\/05 to 15\/09). Since our Residence is on the sea front, to reach the beach you just need to cross the road, less than 30 meters.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1522\" src=\"https:\/\/www.residencecapinera.com\/wp-content\/uploads\/2023\/03\/space.png\" alt=\"\" width=\"10\" height=\"10\" \/><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding first  avia-builder-el-15  el_after_av_one_third  el_before_av_one_third  column-top-margin\" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-16  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >How does the laundry service work?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>It is a common area with 7 new and industrial washing machines (therefore excellent and fast washes) free of charge for freedom of use, in addition there are 2 coin-operated dryers.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1522\" src=\"https:\/\/www.residencecapinera.com\/wp-content\/uploads\/2023\/03\/space.png\" alt=\"\" width=\"10\" height=\"10\" \/><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding   avia-builder-el-17  el_after_av_one_third  el_before_av_one_third  column-top-margin\" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-18  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >Are sheets and towels included in the price?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>Linen (bed and bath) is not included, normally the customer brings it, which we encourage to do, if necessary it can be rented as an extra.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1522\" src=\"https:\/\/www.residencecapinera.com\/wp-content\/uploads\/2023\/03\/space.png\" alt=\"\" width=\"10\" height=\"10\" \/><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding   avia-builder-el-19  el_after_av_one_third  el_before_av_hr  column-top-margin\" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-20  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >Do you provide Wi-Fi?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>Yes, we offer Wi-Fi through out the entire Residence.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div style='height:50px' class='hr hr-invisible   avia-builder-el-21  el_after_av_one_third  el_before_av_one_third  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding first  avia-builder-el-22  el_after_av_hr  el_before_av_one_third  \" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-23  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >Do you require a deposit?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>For a definitive confirmation we usually ask for a deposit which varies according to the length of the booked period.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1522\" src=\"https:\/\/www.residencecapinera.com\/wp-content\/uploads\/2023\/03\/space.png\" alt=\"\" width=\"10\" height=\"10\" \/><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding   avia-builder-el-24  el_after_av_one_third  el_before_av_one_third  \" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-25  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >Do you have high chairs and cots for children?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>We have both available, as there are a limited number, reservations are required.<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1522\" src=\"https:\/\/www.residencecapinera.com\/wp-content\/uploads\/2023\/03\/space.png\" alt=\"\" width=\"10\" height=\"10\" \/><\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding   avia-builder-el-26  el_after_av_one_third  el_before_av_hr  \" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-27  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >Is there a supermarket located nearby?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>Yes, there is a supermarket within a 5-minute walk from the Residence, as well as many other restaurants and shops.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div style='height:50px' class='hr hr-invisible   avia-builder-el-28  el_after_av_one_third  el_before_av_one_third  '><span class='hr-inner ' ><span class='hr-inner-style'><\/span><\/span><\/div>\n<div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding first  avia-builder-el-29  el_after_av_hr  el_before_av_one_third  \" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-30  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >How far is Residence Capinera from the centre of Chioggia?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>The centre of Chioggia is nearby, about 2 km away and can be reached in just a few minutes.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding   avia-builder-el-31  el_after_av_one_third  el_before_av_one_third  \" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-32  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >Is the Residence suitable for families with children?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>Yes, the Residence is ideal for families with children thanks to its spacious areas, nearby beach, and quiet surroundings.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  av-animated-generic bottom-to-top  flex_column_div av-zero-column-padding   avia-builder-el-33  el_after_av_one_third  avia-builder-el-last  \" style='margin-top:0px; margin-bottom:0px; border-radius:0px; '><article class=\"iconbox iconbox_left_content    avia-builder-el-34  avia-builder-el-no-sibling   \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_icon heading-color \" aria-hidden='true' data-av_icon='\ue89a' data-av_iconfont='entypo-fontello'  ><\/div><div class=\"iconbox_content\"><header class=\"entry-content-header\"><h3 class='iconbox_content_title  '  itemprop=\"headline\"  >Is electric vehicle charging available?<\/h3><\/header><div class='iconbox_content_container  '  itemprop=\"text\"  ><p>Yes, a wallbox for charging electric cars is available in our parking area.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><\/div><\/div><\/main><!-- close content main element --><\/div><\/div><div id='after_section_1' class='main_color av_default_container_wrap container_wrap sidebar_right' style=' '  ><div class='container' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1997'><div class='entry-content-wrapper clearfix'>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-1997","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Residence Capinera<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.residencecapinera.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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